Forum Discussion
Replay360 won't open a file I created 2-days ago
When trying to open a project I recorded 2 days ago the system prompts a window saying "The project is invalid or corrupt and cannot be opened. It may have been created in an earlier version or replay" and when I click OK a new window shows up saying that the project may have been created in a newer version. How can I access this file?
The software in my system has not been replaced, updated or anything else in the past several weeks
Hi Juan, and welcome to the E-Learning Heroes community! ✨
I'm sorry to hear you're experiencing an issue opening your Replay 360 project. Is your file saved to your local hard drive? If so, please try these troubleshooting steps to fix unexpected or erratic behavior.
Here are some additional tips that you might find useful:
I hope this helps! Please let me know if you have additional questions. You can get in touch with our team here or privately in a support case.
