Forum Discussion
[Report] Problem when deploying SCORM with the last update
Hello,
Since the last update 3.82 (28 nov.) the SCORM exported from SL are displayed with a black screen and a play button, like there is a media on the first slide but there is not. (see attachment).
When I downgraded to 3.81 (7 nov.) the SCROM is displayed correctly (see second attachment).
Hi Everyone!
I'm happy to share that we just released Storyline 360 (Build 3.83.31444.0) which includes the fix for the bug where a play button shows even if there is no media file on the first slide and there is a closed caption file.
Now all you need to do is update Storyline 360 in your Articulate 360 desktop app to take advantage of the newest bug fixes and features!
If you run into any issues, please don't hesitate to reach out to our team by submitting a support case.
Hi Imed, this sounds like a SL bug. I would recommend that you report this through here: https://articulate.com/support/contact/360-teams
Thanks,
SamHi Everyone!
I'm happy to share that we just released Storyline 360 (Build 3.83.31444.0) which includes the fix for the bug where a play button shows even if there is no media file on the first slide and there is a closed caption file.
Now all you need to do is update Storyline 360 in your Articulate 360 desktop app to take advantage of the newest bug fixes and features!
If you run into any issues, please don't hesitate to reach out to our team by submitting a support case.
Hi Imed!
Sorry to hear you've run into this issue!
As Sam shared, our development team has been tracking a known bug in Storyline 360 which causes:
- Play button shows even if there is no media file on the first slide and there is closed caption
Rolling back to a previous version is a valid workaround. I've linked this discussion to the bug report so you can be notified as soon as a fix is in place.
Thank you for your patience, and I'm sorry if this has been slowing you down!
