G'day,
I created a project, then needed to resize the project size to the wider option. However, now the text boxes and shapes (in states) aren't staying where they are put. They appear correct on the slide, but when you test them they move significantly. How do I fix this? It's like it's moving them to the width of the previous project. I've turned off locked aspect to see if this would make a difference but it didn't. Anyone experienced this previously?
I've experienced this before, but the only solution I was able to come to was to delete then replace the assets that weren't acting as expected.
Thanks Catherine, that's exactly what I had to do too.
You don't often get email from heroes@articulate.com. Learn why this is important
[THIS MESSAGE ORIGINATED FROM OUTSIDE YOUR ORGANIZATION]
Hello Janet,
Sorry to hear that you ran into this issue.
One troubleshooting step that you can try is to create a new Storyline 360 project, set your desired slide size, and then import your existing slides over to the newly created project file to see if this helps properly set the elements in your slides so that they don't move around during preview.
If this doesn't work for you, please share a copy of your project file here or in private by opening a support case so we can check what's causing the objects to move around during preview. We'll delete it when we're done testing!
Thanks Jose, I'll keep that in mind for next time. I managed to get it sorted but I had to delete images on the states and re add them. That fixed it.
Janet Bowden
Product Training Specialist
E: Janet.Bowden@crmining.com
W: www.crmining.com
Connect with us
Join our global team - see open positions
The information contained in this email is confidential, may be legally privileged and is intended solely for use by the individual or organization to whom it is addressed.
Email information is subject to copyright and cannot be used, disseminated, copied or disclosed to third parties without the written consent of CR.
The views expressed in this email are the views of the individual and may not reflect the views of CR.
CR accepts no liability for any losses or damage arising from reliance on the information contained in this email.
If you are not the intended recipient please notify us immediately, delete this email and destroy any copies.
