Forum Discussion
Restart button
Hi,
I have SL 360. I made a slide with a video and I added a play button that you have to click before it will play. It goes through multiple layers (using Next buttons). At the end layer, on my summary, I have a Restart button. I have it set to Restart Course. It will go back to the main layer when I click Restart, however, when I click on the play button, it does not restart the video or do anything. I have this as 'set to initial state'. I also tried to use a trigger to 'play media' when Restart was chosen and chose for it to play the media on the main layer at the beginning. So, it will go to the main layer, but won't actually play the audio when I click play. Any suggestions on what to try?
Hi Kendra, and welcome to the E-Learning Heroes Community! So happy you're here! 😊
Great call opening a support case with our engineers! I see you're working with my colleague Johnrey. You are in great hands!
We'll continue the conversation over in your support case.
Have a great day!✨
Hi Luciana!
Has this issue been resolved?
Thank you!
Hi Kendra,
I've tried everything, even your great suggestion for this issue.
Did you figure out a workaround for this bug / defect?Thank you!
upload your .story file here in the forum as attachment or submit a support case
Hi, Zevarra!
As Jurgen mentioned, it's helpful to see your file so we can investigate what's going on! You can upload it here or privately in a support case. We'll delete it from our systems once troubleshooting is complete.
