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TammyPrewitt's avatar
TammyPrewitt
Community Member
3 days ago
Solved

Resume State Not Working Correctly in Storyline 360

Hi, I have a test that people only get two attempts to pass, published as SCORM 1.2. If a person fails the first time and then closes the test, I have the property set to Always Resume so the test ...
instructional design
storyline 360
  • DavidTait's avatar
    DavidTait
    2 days ago

    You can see where to set the version in Step 5 here.

Anna18's avatar
Anna18
Community Member
2 days ago

Hi TammyPrewitt,

That definitely sounds frustrating! Since you’ve already compared settings with a working file, a few things you might check:

  • Slide triggers and navigation: Make sure the results slide is set as the “initial scene” and that no stray triggers or revisiting settings are directing users to another slide on resume.
  • Resume data limits (SCORM 1.2): SCORM 1.2 has a smaller suspend data limit, which can cause resume issues — especially in longer courses. If that’s the case, switching to SCORM 2004 (3rd or 4th edition) usually fixes it.
  • LMS resume behavior: In SCORM Cloud, double-check “Always resume” is set to Prompt to Resume or Always Resume and that caching isn’t interfering.

If none of that helps, try importing your slides into a new Storyline file — sometimes that resets any corrupted navigation or results logic.

Hope that helps you get it sorted!