Forum Discussion

KurikoA's avatar
KurikoA
Community Member
5 months ago

Rise 360 – Bug in Scenario block

When creating a Scenario block in Rise, I turned off the character on every screen because I don't want to use a character. On the overall scene settings, I have also switched 'Show character through...
rise 360
KellyAuner's avatar
KellyAuner
Staff
5 months ago

Hi KurikoA​,

You came to the right place for help!

I understand you've switched the Show character throughout scene option to Off. Does this happen in the course preview and published output? Can you please confirm that you've switched this option off for the Scenario End scene as well? 

After testing this out myself, selecting Scene 1 > setting Show character throughout scene option to Off, removed the character from the scenario except the Scenario End. I had to adjust this setting again in Scenario End as shown below.

If the character still displays after making this adjustment, it'd be helpful to take a look at your course! You can share that with our team privately in a case, and we'll delete it from our systems once troubleshooting is complete.