Forum Discussion
Rise 360 - Media Could Not Be Loadedeither because the server or network failed or because the format is not supported
Every time that I place a video in a block on Rise 360, after exporting the content, I get a message upon viewing in my LMS that "The media could not be loaded, either because the server or network ...
Hi Alyssa - was there a resolution to this? I'm running into the same issue. I have used this block in Rise multiple times and I've never had it happen before. Thanks!
Hi there, Katie. I'm sorry you're seeing this message! I see you have a case with my team, and Robert is troubleshooting with you. Let him know how you make out with his steps, and feel free to post any solutions here, too.