Forum Discussion
Rise 360 - Media Could Not Be Loadedeither because the server or network failed or because the format is not supported
Every time that I place a video in a block on Rise 360, after exporting the content, I get a message upon viewing in my LMS that "The media could not be loaded, either because the server or network ...
Hi Tiffany, I'm sorry to hear you're getting the same error. I can see that you've submitted a support case and my colleague Shiela is working on this case. She sent you an email requesting additional information. Let me know here if you haven't received any emails from our support team so we can check if there's an issue with our emails.