Forum Discussion
Rise 360 - Media Could Not Be Loadedeither because the server or network failed or because the format is not supported
Every time that I place a video in a block on Rise 360, after exporting the content, I get a message upon viewing in my LMS that "The media could not be loaded, either because the server or network ...
Hi Concetta, sorry to hear that you are experiencing the issue again. We would love to take another look into this. Feel free to open a case here. Our support engineers are ready to help.
We are seeing more of theses errors with SumTotal also. It doesn't seem to be occurring to every learner, so haven't been able to determine root cause consistently.