Forum Discussion
Rise 360 - Not Saving Content
We have had an issue in Rise 360 where content isn't saving when we are entering information into the elearning module. It saves initially and then a few minutes later it reverts back to the default text.
2 Replies
Do we have any more information on this? This has been happening all morning today where it will get stuck in the "processing" status.
Hi Katie and Kristine!
Thanks both for reaching out and I'm sorry you're experiencing this issue. I'm not seeing this while working in Rise 360, so I have a few clarifying questions to help me troubleshoot.
- Is this happening with one specific course or multiple courses?
- What browser are you using? Does the issue persist in a different browser?
- Have you tried clearing your browser cache?
If these suggestions don't help, please let me know or submit a case with our team!
