Forum Discussion

DipansuRuwatia's avatar
DipansuRuwatia
Community Member
4 years ago
Solved

Rise 360 : Adding Thumbnail Image in Video During Course Building

Could someone help me with how to add a thumbnail image to the video during course building, as it is showing some white space after video upload?  

  • Hello everyone!

    I’m excited to share that we've released a new Rise 360 update that includes: 

     

    There’s nothing to install for web-based apps. New features and fixes are immediately available!

    Please let us know if you need any additional help! 

3 Replies

  • Hi there, Dipansu! Rise will use the first frame of your video as the thumbnail for your video block. If it's showing as white space, you can try using a video editing tool to change the first frame of your video so that it will display your desired thumbnail in Rise. 

  • LaraSkaggs's avatar
    LaraSkaggs
    Community Member

    Has there been an update to this? It's crazy that this request was made YEARS ago and yet still no resolution. I am uploading videos that show black screen with white play button. We really need the ability to upload a thumbnail.

  • Hello everyone!

    I’m excited to share that we've released a new Rise 360 update that includes: 

     

    There’s nothing to install for web-based apps. New features and fixes are immediately available!

    Please let us know if you need any additional help!