Forum Discussion
Rise 360 | Uploading Audio Files Not Working
Hi everyone,
I’ve added an audio block in a Rise course, but I’m unable to upload an mp3 file. There’s no error message – nothing happens at all.
Is this a known issue?
Thank you for your response! It seems to be an issue with our company network, as everything works normally when I’m working from home. I have already opened a support case and received a response with instructions for our IT on how to resolve this.
Hi EstherH!
Thanks for following up!
Great call on opening a support case. I see that my teammate Ian has been helping you. If you run into any setbacks, feel free to reconnect with Ian through your case.
Have a great rest of your week!