Forum Discussion
Rise 360 + Vimeo
- 20 days ago
Hi everyone!
Thanks for sticking with this conversation. We know this issue with embedded Vimeo content has been frustrating, and we appreciate you continuing to share what you’re seeing.
The good news: the provider has resolved the issue.
Most videos should now load normally without you needing to do anything.
If a video still doesn’t appear:
- Clear your browser cache.
- Reload the course.
That should restore normal viewing.
If you’re still running into trouble, let us know what you’re seeing. We’re here and want to make sure everything is working as it should.
Hi KellyAuner,
I'm chating with Luiza Q, i gave her the information, she told me :
...
If it's a confirmed issue with our services or servers, we'll post it on our Status page.
...
I'm sharing information with her.
- KellyAuner22 days agoStaff
Hi, KarlMuller!
I responded to Benoit before I saw your first post, so thanks for following up! These additional details are certainly helpful. I see my teammate, Robert, has been assigned to your case, so they'll be in touch shortly via email.
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