Rise 360 + Vimeo

In our case, this does not appear to be an isolated issue. Our organization has more than 100 courses created in Rise 360 with Vimeo embedded videos, and they are currently affected by the same problem.

Across these courses, when users press play, the video starts (the audio plays correctly), but the image remains frozen. As mentioned, the videos work perfectly when accessed directly on Vimeo, and we have also tested embedding them on other websites and in Genially without any issues.

Given the scale of the impact on our side, we would appreciate confirmation as to whether there is an ongoing incident or any known issue affecting embedded Vimeo players.