Forum Discussion
Rise 360 + Vimeo
Hi everyone!
Thanks for sticking with this conversation. We know this issue with embedded Vimeo content has been frustrating, and we appreciate you continuing to share what you’re seeing.
The good news: the provider has resolved the issue.
Most videos should now load normally without you needing to do anything.
If a video still doesn’t appear:
- Clear your browser cache.
- Reload the course.
That should restore normal viewing.
If you’re still running into trouble, let us know what you’re seeing. We’re here and want to make sure everything is working as it should.
Workaround suggested be Articulate Support:
- Use the video's embed block. Here's how you can find this info:
- Open the video in Vimeo.
- Right-click on it.
- Click "Copy embed block".
- Use that embed block to replace the video's URL in Rise.
We tried, it works. But good luck if like us, you have hundreds of videos embeded across hundreds of courses.
They are woking on the issue, no idea when it will be fixed.
Replacing links would take MONTHS for a full-time employee... It has always worked fine, so there must be something they can do on a global level...
I have more than 500 videos on 100 courses...
