Forum Discussion
Rise 360 + Vimeo
Hi everyone!
Thanks for sticking with this conversation. We know this issue with embedded Vimeo content has been frustrating, and we appreciate you continuing to share what you’re seeing.
The good news: the provider has resolved the issue.
Most videos should now load normally without you needing to do anything.
If a video still doesn’t appear:
- Clear your browser cache.
- Reload the course.
That should restore normal viewing.
If you’re still running into trouble, let us know what you’re seeing. We’re here and want to make sure everything is working as it should.
We need to access this link and each of us open a support ticket.
https://access.articulate.com/support/contact/360-teams
They need to help us with this. It could be some kind of Vimeo update, or Articulate's own update, but we can't be forced to replace all the videos in our courses like this all of a sudden. As "EduardoRodri852" said, we also have courses exported to LMS that have been working for years, hundreds of videos. It's too much work to have to replace everything now, and we have hundreds of users stuck waiting for a solution.