Forum Discussion
Rise 360 + Vimeo
Hi everyone!
Thanks for sticking with this conversation. We know this issue with embedded Vimeo content has been frustrating, and we appreciate you continuing to share what you’re seeing.
The good news: the provider has resolved the issue.
Most videos should now load normally without you needing to do anything.
If a video still doesn’t appear:
- Clear your browser cache.
- Reload the course.
That should restore normal viewing.
If you’re still running into trouble, let us know what you’re seeing. We’re here and want to make sure everything is working as it should.
Hello everyone!
I want to confirm that our team is aware of the following incident:
Rise 360: Vimeo videos not playing correctly.
We've identified an issue preventing Vimeo videos from playing correctly in Rise 360. This affects both new courses in the authoring tool and previously published courses in your LMS.
The issue is caused by a third-party provider. We'll share an update within the next hour.
Please keep up-to-date on any changes in our Articulate 360 Status Page. We are continuing to work on a resolution for this issue.
Yup, I was the one that brought it to there attention to add it to their status page.
https://www.articulatestatus.com/
