Forum Discussion
Rise 360 + Vimeo
Hi all —Thanks so much for your patience while we investigated this issue and worked to connect with our third-party provider.In parallel, our team has been testing and implementing a fix on our end, which we initially enabled for customers on an ad hoc basis. Given the limited response from our provider, we decided this evening to roll out that fix to all customers.With this update, you won’t need to manually change your Vimeo links. To apply the fix, simply republish your course.We’ll continue exploring longer-term solutions and engaging with our provider on next steps. We’ll also keep this thread updated if anything further is needed. Thanks again for flagging this and for sticking with us while we worked through it.
Thank you so much for the effort and for keeping us informed throughout the process — the team's dedication is truly appreciated.
That said, republishing hundreds of courses across third-party external platforms is unfortunately not something we're able to take on at this time. It represents a significant amount of work, and we simply don't have the resources or bandwidth to carry it out right now.