Rise 360 + Vimeo

Hi all,

We understand how disruptive this has been for you and your customers. For many of you, this created a lot of work, and we recognize the impact.

Late last night, we shipped a mitigation to restore video playback as quickly as possible while continuing to work toward a more comprehensive fix. Republishing applies that fix to your course output. We understand that republishing and re-uploading, especially at scale, is not a good long-term solution.

The issue is related to the Embedly service used within Rise 360 to render embedded Vimeo content, not a change on Vimeo’s platform. We’re actively working with our third-party provider to address the issue at its source and minimize the need for customer action.

We’ll continue sharing updates here as they become available. Thank you for your patience as we work toward a complete resolution!