Forum Discussion
Rise 360 + Vimeo
Hi everyone!
Thanks for sticking with this conversation. We know this issue with embedded Vimeo content has been frustrating, and we appreciate you continuing to share what you’re seeing.
The good news: the provider has resolved the issue.
Most videos should now load normally without you needing to do anything.
If a video still doesn’t appear:
- Clear your browser cache.
- Reload the course.
That should restore normal viewing.
If you’re still running into trouble, let us know what you’re seeing. We’re here and want to make sure everything is working as it should.
Yes, our organization is also affected... and many courses. When you click on the video to play, only the audio is playing and you see a black screen. If you hover over the progression bar at the bottom, you actually see the video frames, but cannot click to go to that point in the video, the video just autoplays and you would need to force close the window to stop the video. Our videos are externally hosted on Vimeo using Articulate Rise courses through our Sumtotal LMS. Please help