Forum Discussion
Rise 360 + Vimeo
Hi everyone!
Thanks for sticking with this conversation. We know this issue with embedded Vimeo content has been frustrating, and we appreciate you continuing to share what you’re seeing.
The good news: the provider has resolved the issue.
Most videos should now load normally without you needing to do anything.
If a video still doesn’t appear:
- Clear your browser cache.
- Reload the course.
That should restore normal viewing.
If you’re still running into trouble, let us know what you’re seeing. We’re here and want to make sure everything is working as it should.
This is not exclusive to Vimeo embedded videos. We are having the same issue with properly embedded video content served from our company servers (content worked previously, but is no longer displaying. We had this issue and troubleshooted with Articulate engineers late last year to fix).
As before, the error message is displaying, "The connection is blocked because it was initiated by a public page to connect to devices or servers on your local network."
Hi, MichaelDixon-e1!
Thanks for following up on this. I understand you’ve run into this issue before, and that it’s not specific to Vimeo-embedded videos. I’ve opened a support case on your behalf so our team can take a closer look and determine what’s going on. They’ll be in touch shortly via email!