Forum Discussion
Rise 360 + Vimeo
Hi everyone!
Thanks for sticking with this conversation. We know this issue with embedded Vimeo content has been frustrating, and we appreciate you continuing to share what you’re seeing.
The good news: the provider has resolved the issue.
Most videos should now load normally without you needing to do anything.
If a video still doesn’t appear:
- Clear your browser cache.
- Reload the course.
That should restore normal viewing.
If you’re still running into trouble, let us know what you’re seeing. We’re here and want to make sure everything is working as it should.
The same problem has happened again. Yesterday I was browsing existing courses on Rise and the videos embedded by Vimeo are no longer showing up. The suggested option of embedding with code also doesn't work. I await a prompt response.
Hello ticemtrilhas,
I'm sorry to hear you're experiencing this behavior! I can confirm that Vimeo videos are working as expected when testing on my end. I've opened a support case on your behalf so we can investigate your specific course further. We'll be in touch shortly via email. Thanks for letting us know!
