Forum Discussion

AnniqueBublitz's avatar
AnniqueBublitz
Community Member
5 years ago

Rise 360 Adding a PDF document

Hi, I am new to this software. Rise 360 shows a demo class on Employee Health and wellness and it includes a PDF document for download. I have made my first Rise 360 course and would also like to ad...
rise 360
JamesApistolas-'s avatar
JamesApistolas-
Community Member
4 years ago

My issue is that when a learner opens a PDF in my Rise course, they are taken out of the course and can't get back in.  We're using Chrome.

  • CNavarro's avatar
    CNavarro
    Former Staff
    4 years ago

    Hi James, I am here to help. Have you tried inserting the PDF in an iframe and use an Embed block? This way the learners can view the PDF right inside the course.

    In the sample screenshot below, I used the link to this discussion and embedded it into my Rise 360 course.

    Here are the steps on how to embed a PDF document into Rise 360:

    1. Upload your PDF file into an online hosting service/file server.
    2. Make sure the file has the correct permissions so other people can access it.
    3. Get the link to the PDF.
    4. Insert the link into this Embed code:

    <iframe src="Paste your link here"></iframe>

    The result should look something like this:

    <iframe src="https://community.articulate.com/discussions/rise-360/rise-360-adding-a-pdf-document"></iframe>

    5. Insert an Embed block into your course.
    6. Paste the embed code into the Embed block.

    If you encounter any issues, here is an article with some troubleshooting steps.

    • JanelleBotha's avatar
      JanelleBotha
      Community Member
      2 years ago

      Hi, Ive been using this option you suggested for almost 2 years now, all of a sudden it keeps wanting to download it instead of displaying it, but it works when I use a different url. Any advice?

      • GrenForonda's avatar
        GrenForonda
        Staff
        2 years ago

        Hi Janelle!

        It looks like you are using the URL of a PDF file you uploaded in an Attachment block in an iFrame code in your Embed block.

        We've noticed a behavior change when clicking an Attachment block, where the PDF file gets downloaded instead of being opened in a new browser tab. This seems related to the issue you reported where embedding the Attachment block (using iFrame) also downloads the PDF file.

        We've shared this with our team, and we'll keep this thread posted on any updates that can help!

        In the meantime, here are some of the workarounds that you can try:

        1. Use the direct URL of the Attachment block when embedding the PDF file (don't use an iFrame code).
        2. Upload the PDF file to another web server, and use the URL in the iFrame code in the Embed block.
        3. Publish the Rise 360 course with the Attachment block to Review 360. In the published Review 360 course, get the URL of the Attachment block (right-click, Copy link address), then use this URL in the iFrame code in an Embed block in Rise.

        Please let me know if you have additional questions or clarifications!

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