Forum Discussion

AnniqueBublitz's avatar
AnniqueBublitz
Community Member
5 years ago

Rise 360 Adding a PDF document

Hi, I am new to this software. Rise 360 shows a demo class on Employee Health and wellness and it includes a PDF document for download. I have made my first Rise 360 course and would also like to ad...
rise 360
supportsuppo178's avatar
supportsuppo178
Community Member
2 years ago

Hi,

I am having the same problem as above. In the past, I uploaded a PDF using the embed attachment, then this would open up in a new tab. I could use this link to within the content to hyperlink certain words. Now the PDF downloads to my laptop.

I need to insert PDF links within content but this option is gone now. Can you advise please?

  • hazelB's avatar
    hazelB
    Staff
    2 years ago

    Hi there ICEP Europe!

    So sorry you are encountering this issue. We noticed a change in the behavior of the Attachment block, and we have shared this with the team. We will update this thread if there will be any changes.

    In the meantime, I am reposting the workarounds that Gren had mentioned above. Have you tried these?

    1. Use the direct URL of the Attachment block when embedding the PDF file (don't use an iFrame code).
    2. Upload the PDF file to another web server, and use the URL in the iFrame code in the Embed block.
    3. Publish the Rise 360 course with the Attachment block to Review 360. In the published Review 360 course, get the URL of the Attachment block (right-click, Copy link address), then use this URL in the iFrame code in an Embed block in Rise.

    Let us know if these workarounds help! 

  • hazelB's avatar
    hazelB
    Staff
    2 years ago

    Hi there ICEP Europe!

    So sorry you are encountering this issue. We noticed a change in the behavior of the Attachment block, and we have shared this with the team. We will update this thread if there will be any changes.

    In the meantime, I am reposting the workarounds that Gren had mentioned above. Have you tried these?

    1. Use the direct URL of the Attachment block when embedding the PDF file (don't use an iFrame code).
    2. Upload the PDF file to another web server, and use the URL in the iFrame code in the Embed block.
    3. Publish the Rise 360 course with the Attachment block to Review 360. In the published Review 360 course, get the URL of the Attachment block (right-click, Copy link address), then use this URL in the iFrame code in an Embed block in Rise.

    Let us know if these workarounds help! 

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