Forum Discussion
Rise 360 Cover Image not displaying
Does anyone know what's causing this? The Jpg's filename doesn't contain any spaces or special characters already. Thank you!
Hi Michael!
Sorry to hear that you've run into this setback!
I'd be happy to help troubleshoot this with you and had some follow-up questions to help us start.
- Does this issue occur regardless of the image file being used? Or is it specific to one JPEG?
- Can the same behavior be replicated across multiple browsers?
- Have you tried clearing your browser's cache?
Looking forward to hearing from you!
