Forum Discussion
Rise 360 Custom Blocks not Mobile Responsive
Hi MichelleCole-3b!
Sorry to hear that Custom Blocks from Rise are not displaying as expected during mobile preview!
I can confirm this is a known limitation that we have logged as a bug in Rise 360. This bug prevents Custom Blocks from being fully responsive on smaller screens. Our team is aware of this behavior, and they're working toward making Custom Blocks fully responsive in all environments. I've linked this discussion to the bug report so we can notify you as soon as a fix is ready!
Thank you for your patience. I'm sorry if this has been slowing you down!
Is there a timeline for this work to be done? Articulate has a very bad habit of placating customers by saying things are being worked on, but they never seem to get remedied.
Honestly, I'm really starting to question whether Captivate is a better option these days.
Hi jonathanw,
I understand the frustration here, especially when you’ve been waiting a while for improvement in an area that impacts the learner experience.
At the moment, we don’t have a timeline to share for this issue. The behavior is still tracked by our team, and I’ve added your case to the bug report so the product team can continue to gauge customer impact around this limitation with Custom Blocks on mobile devices.
We’ll share updates here as soon as we have more information available.