Forum Discussion

REricSmith's avatar
REricSmith
Community Member
5 years ago

Rise 360: Export>Reset Learner Progress setting isn't staying on.

Hello, I received a notification from our Digital Delivery team that a user was unable to retake a course designed in Rise 360 after failing the exam. I went to Course Export and looked at the set...
rise 360
KarlMuller's avatar
KarlMuller
Community Member
5 years ago

Hi,

I found this information related to the purpose of the Reset Learner Progress setting:

Note: If you delete a lesson in your course, then update the course in your LMS, some learners might see a blank page.

If this happens, select More settings and click the Reset Learner Progress option when you export your course.

Then, when learners launch the newly updated course in your LMS, their progress will be reset. Their quiz data will be retained.

Source: https://community.articulate.com/series/rise-360/articles/rise-360-share-a-course-with-learners#lms-reset