Forum Discussion
Rise 360: Export>Reset Learner Progress setting isn't staying on.
Hello, I received a notification from our Digital Delivery team that a user was unable to retake a course designed in Rise 360 after failing the exam.
I went to Course Export and looked at the set...
Hi,
When Reset Learner Progress is on, shouldn't the progress and bookmark be reset everytime the learner launches the training?
Hi Olivier!
The Reset Learner Progress setting is primarily used to avoid getting a blank page for learners taking an updated course. Setting this option will make learners start from the beginning of a newly updated course.
However, this option doesn't apply every time a learner launches a course -- only the first time a learner launches a newly updated course.
Would you like to reset learner progress every time a course is launched? Can you tell me a bit more about why you’d like to have that feature? I’d love to hear your thoughts so I can share them with the team.