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Community Member

9 days ago

Rise 360 issues

Having issues with inputting question bank into rise 360 giving error and long wait. Anyone have ideas how to get question bank into Course quiz?

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rise 360

1 Reply

JoseTansengco
Staff
9 days ago
Hello jtorre961,

Sorry to hear that you ran into this issue.

Adding a question bank in Rise 360 should take no time. To troubleshoot the issue, please try clearing your browser's cache to see if this helps. Testing on another browser is also another step worth checking out. If the issue persists, please open a case with our support team here so we can request a copy of your course to see what's causing the issue. Let us know how it goes!

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Hello jtorre961,

Sorry to hear that you ran into this issue.

Adding a question bank in Rise 360 should take no time. To troubleshoot the issue, please try clearing your browser's cache to see if this helps. Testing on another browser is also another step worth checking out. If the issue persists, please open a case with our support team here so we can request a copy of your course to see what's causing the issue. Let us know how it goes!

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