Forum Discussion

RekhaMohanty-5c's avatar
RekhaMohanty-5c
Community Member
10 months ago

RISE 360 not loading

Again, RISE 360 is not loading....(*attached)....504 Gateway Time-out is displayed...impacting the work.

  • Hello everyone,

    We appreciate your patience as we work on a resolution. Articulate web pages, including Rise 360, are now working normally.

    If you encounter any issues, please let us know here in the E-Learning Heroes Community or privately in a support case. We'll be more than happy to assist you!

  • 3/7/24 - Rise 360 Course does not load. Tried several times to clear internet cache and still cannot access Rise. Also tried clicking on 'Account' under Profile and get a "502 Bad Gateway" error.

  • Same here. Cannot load RISE, getting the same getaway message. This has been happening since yesterday for me. 

  • Hi everyone,

    I’m so sorry for the trouble! Rise 360 and other Articulate products have experienced some technical issues recently, and our team has identified the issue. 

    We’re pushing out a fix and will be monitoring it. We’ll continue to share updates on our status page, articulatestatus.com, and you can subscribe there to stay informed! Once we’re back up and running fully, we’ll also share an update within E-Learning Heroes as well.

  • Hello everyone,

    We appreciate your patience as we work on a resolution. Articulate web pages, including Rise 360, are now working normally.

    If you encounter any issues, please let us know here in the E-Learning Heroes Community or privately in a support case. We'll be more than happy to assist you!