Forum Discussion

PetaMissick-df2's avatar
PetaMissick-df2
Community Member
2 years ago

Rise 360 Page wont load

Hey guys,  My Rise360 page wont load.  It seems to be stuck on Your content is loading. The other pages open fine. 
rise 360
KristenBrann993's avatar
KristenBrann993
Community Member
2 years ago

Hi, 

I'm having this problem now. I can see the Dashboard, but I am unable to open any of my Rise courses. I've updated Chrome, tested it on Edge, both Incognito/ Private tabs, cleared history, cache, etc.

It simply won't open. I recently updated to W11. Could that be the cause?

Thanks, 

Kristen

  • StevenBenassi's avatar
    StevenBenassi
    Staff
    2 years ago

    Hi Kristen!

    So sorry to hear you've run into this setback when trying to access Rise 360 content!

    Thank you for sharing the troubleshooting steps you've implemented so far. I've opened a support case on your behalf so our support engineers can look into this issue further. You're in excellent hands troubleshooting with them and they should be reaching out to you shortly!

    We can continue the conversation through your case to keep all information in one spot.