Forum Discussion
TaraRohrbach
2 years agoCommunity Member
Rise 360: Send to someone not on team account
Hello, I need to transfer a Rise 360 file to someone outside our team account and company. They have an Articulate 360 subscription. Is this possible?
- KarlMullerCommunity Member
Hi Tara,
You can send them a copy of the course by email.
See https://articulate.com/support/article/Rise-How-to-Send-a-Copy-of-a-Course-to-Another-Author
- TaraRohrbachCommunity Member
Hmmm, I tried and it did not work. Will confirm on their end they in fact have the right subscription.
- KarlMullerCommunity Member
Hi Tara,
As long as the recipient has an Articulate 360 account, this will work.
- PeggySueDurrettCommunity Member
I could not get it to work either. A red warning said, "Failed to send copies to the following emails, please ensure that they have valid accounts in your regional data center: ______@_____"