Forum Discussion

MarcusHaddon-59's avatar
MarcusHaddon-59
Community Member
2 years ago

Rise 360 Template course content disappears

Hi all,

I was looking at some templates and real content from the Rise 360 library to use as a starting point to build my next program. I was reviewing several courses, and after selecting the ones I wanted, I went back to the Rise home page to 'select this course', and the course I wanted wasn't there.

The course title was 'Performance Management: Giving Feedback'. - There one day and gone the next. Has anyone else experienced this?

  • Hi, Marcus! So sorry to hear you ran into this issue with your course. Does this issue happen for all the courses you created from templates or real content? We'd be happy to take a closer look at this issue. Please open a support case here, and one of our customer support engineers will be in touch to work with you directly to resolve the problem!