Forum Discussion

lawrenceEaton's avatar
lawrenceEaton
Community Member
8 years ago

Rise and Audio

Can you have audio AND a slide in Rise?   lawrence
rise 360
AlyssaGomez's avatar
AlyssaGomez
Staff
8 years ago

Hi there Dave, glad to hear you're checking out Rise!

You can record a voiceover in a labeled graphic interaction. Simply click on the plus icon to edit the label, then click Record Audio at the bottom of the edit panel. 

For a blocks lesson, you can record a voiceover in a Multimedia >> Audio block.

Now let's narrow down why you're having trouble recording audio. What browser are you using? These are supported for Rise authoring. Keep in mind Safari does not support audio recording within the browser, so the 'Start Recording' feature is only available in Firefox and Chrome. 

GiselaGarcia-1c's avatar
GiselaGarcia-1c
Community Member
5 years ago

I am also having difficulty with the Audio Block: When I press "start recording" nothing happens, when i press arrow, pre-recorded music plays. 

I am using Chrome, and I am able to record audio with no problem in interactive blocks. 

I'm hoping for quick help, as I am working on a tight deadline (as I'm sure is the norm for most folks in this industry). 

Thanks in advance!

  • Crystal-Horn's avatar
    Crystal-Horn
    Staff
    5 years ago

    Hi there, Gisela. Here's what I would quickly try before opening a case with my team for more in-depth help:

    • Refresh your browser window.
    • Delete the audio block and try adding a new one.
    • Try in a different supported browser (Firefox, Edge, or latest version of Safari). If you can only use Chrome, try from an incognito window.

    If those suggestions don't work, open a case with us and let us know what you've tried!