Forum Discussion

KandiceKidd-730's avatar
KandiceKidd-730
Community Member
3 years ago

Rise and images blurry

Hi, I really like the labeled graphic block in Rise. However, whenever I upload an image (and this happens in other blocks) it's a bit blurry or pixelated.  For example, if I upload a PPT converte...
rise 360
AngeloCruz's avatar
AngeloCruz
Staff

Hi Libby! Rise 360 optimizes and compresses images with virtually no loss of quality. So you can upload a large resolution images and it will adapt to the dimensions depending on the orientation or devices used.

Which block did you upload this image to? Are you seeing the same thing with other high-resolution images on your course? Would you be able to share the specific image file you used so that we can test it from our end?

You may upload the image file privately to us by opening a case here. Our support engineers are on standby to help you with your concern.

LibbyDoran-a293's avatar
LibbyDoran-a293
Community Member
2 years ago

Thanks Angelo! I have even used the _NOPROCESS_ thing to no avail. I used the gallery block. The original image is attached. Interestingly, the centre image looks even worse than the other two, despite being generated the same way (in PowerPoint). Original images are attached too (PNGs)

  • AngeloCruz's avatar
    AngeloCruz
    Staff
    2 years ago

    Thanks for sharing the file, Libby!

    I tried it on a couple of blocks that support images and they appear to be clear and high-quality. Can you check this sample Rise course that I created using the image you shared? I labeled them original and no process.

    Would you mind sharing the link to your Rise course as well so that I can take a look?

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