Rise and retaining progress

Hi Nige, 

Yup - you'll want to export the Rise course for LMS and upload to the platform of your choice that supports AICC, SCORM, or Tin Can API. Take a look at the directions here to get started exporting. 

Hi Ashley, 

Is Rise supposed to "bookmark" the last lesson or block type that the learner left off at?

I've built and exported (via xAPI) two Rise courses and find that they are not tracking completion progress. When I leave a course midway, and relaunch it, I am not consistently taken back to the spot where I left off. I've opened a support ticket in the meantime...

Best,
Michelle

Hi Michelle! I see you're already working through this with Miker, and he recently requested an updated version of your published course. Let us know if you have any questions about that!

Hi! I'm asking to follow up on Michelle's question above.
I've built multiple RISE courses for learners which are then uploaded to our LMS.
If a user takes the RISE course and exits the course after completing 3 of the 5 blocks. Upon returning, the progress is lost and he's not prompted to "resume where he left off", and instead has to restart the course.
Is there a workaround for allowing the user to leave the course prior to completing, then return to resume at the same place where they left off?
Thank you!

Hi Meghan!

So curious: what LMS are you using. We're working with LearnUpon. We've found that there's no issue with bookmarking (we get taken back to the same screen/block where left off) but that the suspend data (which retains previous progress) is not being passed successfully.

We don't encounter this issue with SCORM 1.2 exports.

Best,
Michelle

Hi Michelle and Megan, 

Rise courses will resume the lesson you left off in, based on the LMS offering bookmarking capability. So for example, if you had partially completed a timeline then the next time you open the course you will be positioned at the top of the timeline, if you had partially completed a process then the next time you open the course you will be positioned at the beginning of the process. 

It won't return you to where you left off in the timeline though. The issue with the progress bar and completion circles is something our team is taking a look at as a potential bug. So I'll keep you posted here as I have any more information on that! 

Hey guys -- I have had this problem with Articulate and my LMS (Torch). I am working with my LMS to see if it's an issue on their end, but found this thread today and wanted to see if others were still having this problem. I did have a work ticket with Articulate in January 2019 and was told to work with my LMS.

Thanks!

Hello did anyone have this problem using the LMS Blackboard Learn?

In case anyone stumbles across this thread, this issue still exists on some LMSs with Rise content exported via xAPI. You will be taken back to the correct point in the Rise module however the already visited sections will not be marked as complete. This was identified as a bug by Articulate Support in July 2018 however has not yet been fixed.

Hi Louise

In case of SCORM it depends totally on the LMS. In case of xAPI, it depends a lot on the LRS being used (though some LMSes have inbuilt LRS). 

It might always be helpful to others if you point out the LMS/LRS and their version being used.

We have also noticed that, the progress is messed up if you update the package. For example if you have a course with 5 lessons inside it in one package. And after 6 months you add a sixth one. The old user's progress gets unpredictable. 

Pankaj
(from GrassBlade)