Forum Discussion
Rise and Review extreme lag
Hello,
There has been unbearable lag and unreliable course loading recently in Rise and Review. I will have to refresh my browser (tried Chrome, Edge, Firefox, all the same), every single time...
Hi Angelina,
Our team is investigating the issue, but I don't have an ETA right now on when it will be fixed.
Could you provide some more detail about your courses that will help our team troubleshoot this problem?
- Does this happen with all courses on your Rise 360 dashboard, or just certain courses in particular?
- How many lessons do the lagging courses have?
- Do the courses contain lots of images?
- Are you using custom fonts or built-in fonts?
It just started late yesterday around 4 p.m.
The courses are not image heavy. No custom fonts. The lag occurs in all of
the courses. The course I'm working in now has two lessons and its
noticeably longer in it.
