Forum Discussion

KevinGlover-291's avatar
KevinGlover-291
Community Member
6 years ago

Rise Block Edit & Block Options are invisible

The edit icons in my Rise blocks are invisible today.  At first, I thought I was in preview but I am not because the Preview button is available. If I hover in the area where they were (i.e. edi...
rise 360
EmilyPoai's avatar
EmilyPoai
Community Member
4 years ago

I am also having this issue. I have already tried the three things Chino Navarro suggested without it fixing the issue. I am using Chrome and can zoom out to 50% and still no visible edit icons. Not sure what to try next.

AnnickFilot's avatar
AnnickFilot
Community Member
4 years ago

Same problem now :-/
HELP !!!

  • Crystal-Horn's avatar
    Crystal-Horn
    Staff
    4 years ago

    Hi there, Annick. I'll need a few details so I can help:

    • What version of Chrome are you using? Have you tried clearing your cache and restarting your machine?
    • Is this happening with every block or new blocks? Every course?
    • Can you share a screencast of what you're seeing when you edit your lesson? That will help us see if we can reproduce the issue.

    Thanks!

    • AnnickFilot's avatar
      AnnickFilot
      Community Member
      4 years ago

      Hello
      Thank you for your answer
      Finally, it works only on EDGE browser, for the other browsers I am waiting my admin to look for their updates.

       

    • AnnickFilot's avatar
      AnnickFilot
      Community Member
      4 years ago

      Chrome Version 83.0.4103.61 (Build officiel) (64 bits)
      I did clear the caches and did restart the machine already without success

       

    • EmilyPoai's avatar
      EmilyPoai
      Community Member
      4 years ago

      I'm having the same issue in Chrome. Here's a Loom to show it. Right now I'm having to use Safari to fix the issue. But I'd prefer to use Chrome if the issue can be resolved.

      • EmilyPoai's avatar
        EmilyPoai
        Community Member
        4 years ago

        I should also add it is for any Rise (not just the one in the screencast) that I try to open and work on. Thanks!