Forum Discussion

NickMorrison's avatar
NickMorrison
Community Member
2 years ago

RISE course - button issue preventing users from clicking

Have built out a course in RISE - it works fine in the review 360 tool, worked fine in testing for me and my testers, and even our SAP testing/support service. But we have found a small cohort of u...
rise 360
EricSantos's avatar
EricSantos
Staff
2 years ago

You're welcome, Nick. Enjoy the rest of your day!

NickMorrison's avatar
NickMorrison
Community Member
7 months ago

Hey Eric! Is there any update/fix released for this issue with the latest updates to RISE? 

  • KellyAuner's avatar
    KellyAuner
    Staff
    7 months ago

    Hi NickMorrison,

    Thanks for reaching out! This bug is still present and I've raised it with our team to check for updates. We'll let you know we have news!

    • NickMorrison's avatar
      NickMorrison
      Community Member
      17 days ago

      Hello KellyAuner​ and EricSantos​ is there any update on this issue? 
      Just wondering if there has been a fix released for this issue yet? It's been 2 years, surely it's been sorted by now? 

      • EricSantos's avatar
        EricSantos
        Staff
        11 days ago

        NickMorrison

        Thanks for checking in again, Nick. I completely understand why you’d expect movement on this after so much time, and I’m really sorry it’s still affecting your learners.

        I checked on this one today, and it’s still in the queue for our team to review. I’ve also resurfaced your follow-up with our product team so they’re aware this is still causing trouble.

        I know that’s not the update you were hoping for, but you’re still on the notification list, and we’ll reach out the moment there’s any progress. If anything changes in your setup or you start seeing different behavior, feel free to share it here.