Forum Discussion
NickMorrison
6 months agoCommunity Member
RISE course - button issue preventing users from clicking
Have built out a course in RISE - it works fine in the review 360 tool, worked fine in testing for me and my testers, and even our SAP testing/support service. But we have found a small cohort of u...
NickMorrison
Community Member
Any thoughts on this issue from Articulate themselves?
They must have seen this before, or have an idea of what I might be able to do to mitigate/fix this? (other than splitting up the tab block into two separate tabs?)
EricSantos
5 months agoStaff
Hi Nick,
Thanks for reaching out to us in a support case as well! My colleague Robert helped confirm that this is a bug of the product, which is observed when the Rise course is viewed in a narrow iframe. This explains why enlarging to full-screen mode allows the orange Next button to work.
Our product team is aware of the issue, and we'll let you know once a fix is in place.
- NickMorrison5 months agoCommunity Member
Thanks so much for the update! I really appreciate it!