Forum Discussion

NickMorrison's avatar
NickMorrison
Community Member
3 months ago

RISE course - button issue preventing users from clicking

Have built out a course in RISE - it works fine in the review 360 tool, worked fine in testing for me and my testers, and even our SAP testing/support service. But we have found a small cohort of u...
Rise 360
EricSantos's avatar
EricSantos
Staff

Hi Nick,

Thanks for reaching out to us in a support case as well! My colleague Robert helped confirm that this is a bug of the product, which is observed when the Rise course is viewed in a narrow iframe. This explains why enlarging to full-screen mode allows the orange Next button to work.

Our product team is aware of the issue, and we'll let you know once a fix is in place.

NickMorrison's avatar
NickMorrison
Community Member
3 months ago

Thanks so much for the update! I really appreciate it! 

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