Forum Discussion
LauraRufini
4 months agoCommunity Member
Rise Course - GIF issue
Hello,
I am building a training and wanted to use GIFs as images. I am downloading them from GIPHY but anytime I upload them in my course, they don't play. Any idea why that might be happening? ...
LucianaPiazza
4 months agoStaff
Hi Laura!
Thanks so much for reaching out! I'm sorry to hear your GIF is not behaving as expected in your Rise course. I'm happy to help!
I tested this behavior on my end and was able to have my GIF behave as expected. I have a few quick questions to better understand your setup:
- What browser are you currently using to author your course? Do you notice a difference if you edit your course or view a published version of your course in a different browser?
- Please share your GIF file with us. I'd like to test this out on my end and see if I'm getting the same results.
Looking forward to hearing from you!
- AnnmarieSkin58522 hours agoCommunity Member
Hello! I've been having a similar issue. I'm using GIFs in a 'process' block. When I send the preview to my stakeholders the GIFs play once and then stop. Any help is appreciated!
https://rise.articulate.com/share/-QhReRUYB2HhWklxJucHQuVfWODUoSJ4