Forum Discussion
Rise course will not load one lesson
I have a Rise course that will not load one of the lessons to preview. It just goes to a grey screen. This didn't always occur, it used to work properly. Is there a setting that is causing this th...
Hi Kelly,
Thanks for your quick response!
This happens while editing and after I published to Review 360.
I have not tried a different browser, mostly because our company had very rigid security restrictions and I would have to submit an IT ticket and get approval to download any new browsers.
Here is a link to the course:
https://360.articulate.com/review/content/3b1b16d9-b343-4c1d-aa8b-1390e0be5e45/review
I really appreciate your assistance with this.
Erin Grabowski
Hello Egrabowski​,
Thank you for sharing your course with us! I can confirm that I can see all three lessons in your Review link.
- What browser are you currently using?
- Have you tried clearing your browser's cache?
- Which lesson number are you experiencing this loading issue with?
- Is anyone else on your team experiencing this, or is it just on your end?
Looking forward to hearing from you!