Forum Discussion
Rise Course xAPI File Structure Change??
I've raised a Support Ticket for this with Articulate. Don't know how to escalate further it or speak to an actual human.
Our LMS (and SCORM Cloud) is no longer able to track "Progress" of these xAPI files. And they're breaking completely on our Translator Tool.
We have the same problem. Have you received a response from Articulate yet?
- SandraAria-501b6 days agoCommunity Member
I submitted support ticket yesterday. No response jet.
- DanThornton6 days agoCommunity Member
No response from the ticket submitted yesterday
- StevenBenassi2 days agoStaff
Hi MarionWaning!
Sorry to hear you're having trouble with your Rise 360 xAPI packages!
As I've shared with others, we've recently updated the structure of Rise 360 xAPI exports to create a more consistent experience across all LMS types.
Please let us know if you run into any setbacks moving forward. We're happy to help!
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