Forum Discussion
Rise Courses Not Opening
Hi: No notice sent yet - is there an issue with Rise courses opening. The Home Screen is there with all the courses, but a blank screen when trying to launch/edit.
I am having this exact issue for the last two weeks.
I am using Edge and Chrome - both up to date. Cleared all cache etc. tried to open in incognito and it doesn't work. Can someone help me?
Hey RebeccaCarter​,
Sorry to hear that you've been unable to access your Rise 360 material.
Thanks for sharing the troubleshooting steps you've already applied. I noticed that you've also opened a support case being handled by my teammate, Phil. He should be following up with you shortly to share additional insight and suggestions!