Forum Discussion
Rise courses timing out in CSOD
Hello community!
I have several rise courses that are being used as participant guides for learners attending ILT sessions. These sessions are lengthy - ranging from 3 hours to 8. There are times ...
Hi Alyssa! We are having this same issue now and I was hoping you may be able to help. When the course times out there is a popup that gives the learner 2 minutes to respond. If they don't respond the course window closes automatically and when they relaunch the course it goes back to the very first lesson.
Hi,
Rise courses do not have a timeout. The timeout period is set and controlled by the LMS. You can ask your LMS Admin to increase the amount of time before the timeout occurs.