Forum Discussion
Rise does not show start frame in videos
Hello,
I created a Rise course and included videos that I had made using Articulate Storyline. I exported the videos as MP4 files and implemented them in a video block.
The problem is that not ...
Hi Elisabeth1!
Sorry to hear you're having trouble configuring MP4 videos in Rise 360!
I'd like to connect you with our support engineers so they can work with you directly on this issue. I've opened a support case on your behalf, and they should be following up with you shortly.
You're in excellent hands troubleshooting with them and we can continue the conversation through your case!