Forum Discussion
CarolCombs-c72a
6 years agoCommunity Member
Rise Export is creating duplicate files
Hello,
I'm hopeful that someone can help me with an export issue I've encountered with Rise. I have tested this with a colleague of mine with the same outcome.
When you export a SCORM package fr...
CarolCombs-c72a
6 years agoCommunity Member
Hi Karl,
I had several colleagues reply to me last evening. Apparently several of them have experienced this issue in the past. They remove the duplicated files and that seems to work. And, apparently, the problem just goes away.
It was happening on all my projects. It is difficult to see how it could be anything other than the Exporter in Rise given that it was in the zip file itself.
I also used different Browsers - although I can't imagine how the Browser would cause duplicate files, I did try it.
I'm definitely open to any thoughts.
Carol
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