Forum Discussion
CarolCombs-c72a
6 years agoCommunity Member
Rise Export is creating duplicate files
Hello,
I'm hopeful that someone can help me with an export issue I've encountered with Rise. I have tested this with a colleague of mine with the same outcome.
When you export a SCORM package fr...
AlyssaGomez
6 years agoStaff
Hi Carol!
By chance, do your Rise 360 courses contain a Storyline block?
We fixed an issue recently where a Tin Can file was showing up in Rise 360 courses that included a Storyline block, causing errors when uploading SCORM packages to your LMS.
Here’s how you can update Storyline 360. After updating, please republish your Storyline project to Review 360 as HTML5-only, and reinsert your Storyline block in Rise 360. Let me know how you make out!
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