Forum Discussion
Rise Export to PDF - Font size changes erradically
I have created a Rise course with all the fonts being the same size - when I export it in PDF, some paragraphs show a smaller fonts. E.g. in a list 6 items are the correct font size, 3 are in a smal...
Hi- I know it is 3 years since this last comment but we are experiencing the same issue. Was there ever a resolution?
Hi LaurenMcDonald-,
I'm sorry to hear that you ran into this behavior. Does your Rise 360 course include long bulleted paragraphs? I ask because we are currently tracking a known issue where a PDF Export has observably smaller or larger font size if the course contains long, bulleted paragraphs. Please let me know if this is the case for you so I can add this community thread to the bug report. If you don't have these types of paragraphs, please open a case with our support team here so we can request a copy of your course for testing. We'll delete it afterward!
Hi, Yes it does have some long bulleted paragraphs, but we are also seeing the font issues in knowledge checks and unbulleted long paragraphs as well.
